If your deposit isn't appearing, follow these steps:
Check Transaction Status: Verify the transaction status with your payment provider to ensure it was processed.
Contact Support: If the deposit isn't showing after confirmation, contact our support team. Make sure to provide your transaction ID or transaction hash, that can on the transaction receipt.
Keep in Mind: When depositing cryptocurrency, double-check that you've sent the correct amount and to the right address. Learn more in our Cryptocurrency Deposit Guide.
If you still need help, feel free to contact support via chat or email at [email protected].